Terms

Process For Sales:

All orders placed on this site will be processed and invoiced by Pixel Anatomy Props & Paint.

Orders placed through our Etsy shop will be processed using Etsy's payment system and fulfilled by Pixel Anatomy Props & Paint.

All prices include all relevant taxes and postage except where otherwise specifically stated.

Rentals Of Props And Imitation Firearms:

When  renting an item from this site, it is to be understood that any  unreasonable damages to the item will result in loss of any deposit  paid. As we aim to keep our deposit prices low we would appreciate on  the renter's part the respect to take care of our props or we will have  to unavoidably raise deposit costs to cover this which we do not wish to  do.

If renting a prosthesis, we would prefer that they are kept  as clean as possible, however, it is quite understandable that you may  need to apply effects and in that regard we kindly ask that you test the  effect you plan to use on an inconspicuous part (such as the underside  of a hand, foot etc). In this way, we can avoid losing stock due to a  ruined finish.

When renting an imitation firearm from this  website, a responsible member of the production or company is to be  present for it's collection and return and remain culpable for it's  legal use and storage throughout the rental period. This means that they  are to ensure safe transport of the prop as though it were a real  firearm, and that it is used and stored in a safe and legal manner by  the cast/crew working with it.

Delivery can be made personally,  specifically for firearms, provided transporting fuel costs are covered  (minimal). This can ensure that the right person takes receipt of the  item quickly and correctly.

Firearms and weapons systems can only  be rented to genuine production companies, theatres or re-enactment  societies (in accordance with the Firearms Act and the Violent Crime Reduction Act 2006 and also taking into consideration Section 37 for their construction and distribution). It is understood that by  agreeing to rent a firearm or weapons system that you are familiar with  the above mentioned legislation (links provided for ease of access to  information).

If any further information is required on rentals  of props or firearms please do not hesitate to get in touch and we will  do our utmost to aid you as much as we can.

Postage & Dispatch:

For  orders placed where delivery is required outside of Mainland U.K  (England, Scotland and Wales), please bear in mind extra postal costs  will be incurred. If there is likely to be an issue with postage, please  email first stating the location and date required so that we can do  our very best to find the cheapest and most convenient solution to get  your order to you. In this situation an additional surcharge will be  raised which must be paid before release of goods. Please  note that imitation firearms and weapons systems are not to leave the  United Kingdom, purchased props from the shop however are fine.

You  will receive an email if purchased on Etsy or a text/email from  ourselves if commissioned directly confirming you order. If commissioned  directly we will keep you informed about the project's status until it  is ready for dispatch to keep abreast of your expectations.

You  will receive an email with your dispatch confirmation and estimated  delivery date (usually delivered by Royal Mail 1st Class Post unless  otherwise stated) from Etsy unless ordered from ourselves in which case  the information will be provided by text or email.

If you do not receive your order by the estimated delivery date simply call or email us and we will investigate this for you.

Summary & Returns Policy:

If  an item is misdelivered or does not arrive, we will usually create and  send you a replacement free of charge if the timescale fits your needs,  otherwise we will offer a complete refund after an investigation with  our apologies for your inconvenience.

For Commissions from our  website you will usually receive a courtesy text/email after your  delivery estimate to confirm your item was received and if the item was  to your satisfaction. If any problems are discovered we will do our best  to accommodate you with a suitable solution or offer a full refund for  the unsatisfactory item and arrange for it's collection.

For purchases on our Etsy shop, a follow-up email and feedback system is in place to collect  information from the customer to ensure they are satisfied with their  order.

We wish to maintain a 100% satisfaction rate on everything we do, from daily work and project completions to our online Etsy store purchases. On behalf of the entire Pixel Anatomy Props brand and  my own name, I cannot emphasise how much I strive to achieve complete  confidence and happiness with everything I and my Company do to achieve  the aims of the most discerning Customers... You.

-Joe M T Garton (Owner of Pixel Anatomy Props & Paint)

Lastly  I would like to thank everyone who expresses an interest in any of my  works and has helped me achieve my vision, Thank You All.

The Legal Stuff

Legal Notice

All  notices from Pixel Anatomy Props & Paint to You may be posted on  our Web site and will be deemed delivered within thirty (30) days after  posting. Notices from You to Pixel Anatomy Props & Paint shall be  made by electronic mail to our address at:  contact@pixelanatomyprops.co.uk or by Royal Mail first class post to:  Pixel Anatomy Props & Paint, The Old Forge Yard, Swanley Village Road, Swanley, Kent BR8 7NF (UK).  Delivery shall be deemed to have been made by You to Pixel Anatomy Props  & Paint five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
Pixel Anatomy Props & Paint
Copyright  © 2019 Pixel Anatomy Props & Paint. All rights reserved. As a user,  you are authorised only to view, copy, print, and distribute documents  on this Web site so long as (1) the document is used for informational  purposes only, and (2) any copy of the document (or portion thereof)  includes the following copyright notice: Copyright © 2019 Pixel Anatomy  Props & Paint. All rights reserved.

Trademarks

All  brand, product, service, and process names appearing on this Web site  are trademarks of their respective holders. Reference to or use of a  product, service, or process does not imply recommendation, approval,  affiliation, or sponsorship of that product, service, or process by  Pixel Anatomy Props & Paint. Nothing contained herein shall be  construed as conferring by implication, estoppel, or otherwise any  license or right under any patent, copyright, trademark, or other  intellectual property right of Pixel Anatomy Props & Paint or any  third party, except as expressly granted herein.

Terms of Use

This  site may contain other proprietary notices and copyright information,  the terms of which must be observed and followed. Information on this  site may contain technical inaccuracies or typographical errors.  Information, including product pricing and availability, may be changed  or updated without notice. Pixel Anatomy Props & Paint and its  subsidiaries reserve the right to refuse service, terminate accounts,  and/or cancel orders in its discretion, including, without limitation,  if Pixel Anatomy Props & Paint believes that customer conduct  violates applicable law or is harmful to the interests of Pixel Anatomy  Props & Paint and its subsidiaries.

Privacy Policy

This  site may contain other proprietary notices and copyright information,  the terms of which must be observed and followed. Information on this  site may contain technical inaccuracies or typographical errors.  Information, including product pricing and availability, may be changed  or updated without notice. Pixel Anatomy Props & Paint and its  subsidiaries reserve the right to refuse service, terminate accounts,  and/or cancel orders in its discretion, including, without limitation,  if Pixel Anatomy Props & Paint believes that customer conduct  violates applicable law or is harmful to the interests of Pixel Anatomy  Props & Paint and its subsidiaries.

Shipping and Delivery

At  this time, Pixel Anatomy Props & Paint ships merchandise to  locations within Mainland U.K (England, Scotland & Wales).  Additionally, Pixel Anatomy Props & Paint ships merchandise to  Northern Ireland at extra agreed cost, but not to other international  locations unless agreed upon by both the COMPANY (Pixel Anatomy Props  & Paint) and YOU (The Purchaser) . The risk of loss and title for  all merchandise ordered on this Web site pass to you when the  merchandise is delivered to the shipping carrier.

International

Customs  and import duties may be applied to International orders when the  shipment reaches its destination. Such charges are the responsibility of  the recipient of your order and vary from country to country. Contact  your local customs office for details.
Shipping laws are different in  each country. It is your responsibility to check with your Customs  office to verify whether the country to which you are shipping permits  the shipment of your products. Pixel Anatomy Props & Paint is not  responsible for any direct, indirect, punitive, or consequential damages  that arise from improper international shipping practices.

Sales Tax

Pixel  Anatomy Props & Paint charges sales tax for merchandise ordered on  this Web site based on the applicable sales tax rate and the location to  which the order is being shipped.

Warranties

The  Content included in this Web site has been compiled from a variety of  sources and is subject to change without notice as are any products,  programs, offerings, or technical information described in this Web  site. Pixel Anatomy Props & Paint makes no representation or  warranty whatsoever regarding the completeness, quality, or adequacy of  the Web site or Content, or the suitability, functionality, or operation  of this Web site or its Content. By using this Web site, you assume the  risk that the Content on this Web site may be inaccurate, incomplete,  offensive, or may not meet your needs and requirements. Pixel Anatomy  Props & Paint SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR  IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY,  FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO  THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Pixel Anatomy Props &  Paint BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL  DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  DAMAGES.
-- OR Depending on Location --
The information and  content on this server is provided "as is" with no warranty of any kind,  either express or implied, including but not limited to the implied  warranties of merchantability, fitness for a particular purpose, and  non-infringement. Any warranty that is provided in connection with any  of the products and services described on this Web site is provided by  the advertiser or manufacturer only, and not by Pixel Anatomy Props  & Paint.
The references and descriptions of products or services  within the Web site materials are provided "as is" without any warranty  of any kind, either express or implied. Pixel Anatomy Props & Paint  is not liable for any damages, including any consequential damages, of  any kind that may result to the user from the use of the materials on  this Web site or of any of the products or services described hereon.
The  descriptions of, and references to, products, services and companies on  this Web site are the sole responsibility of the companies providing  the information ("advertisers"), and not Pixel Anatomy Props &  Paint.
The inclusion of material on this server does not imply any  endorsement by Pixel Anatomy Props & Paint, which makes no warranty  of any kind with respect to the subject matter of the server materials  advertised.
A possibility exists that the server materials could  include inaccuracies or errors. Additionally, a possibility exists that  unauthorised additions, deletions, and alterations could be made by  third parties to the server materials. Although Pixel Anatomy Props  & Paint tries to ensure the integrity and the accurateness of the  server materials, it makes no guarantees about their correctness or  accuracy. Before relying on any representation made in any of the server  materials, check with the advertiser of the product or service to  ensure that the information you are relying upon is correct.

Return Policy

You  may purchase merchandise from this Web site by using any one of the  payment options listed (Paypal For Paypal Account Holders Or For One-Off  Card Payments, Also Processed Through Paypal For Those Without Paypal  Accounts). Pixel Anatomy Props & Paint reserves the right to change  its payment procedures at any time without prior notice to you.

Miscellaneous

VOID  WHERE PROHIBITED:Although the information on this Web site is  accessible worldwide, not all products or services discussed in this Web  site are available to all persons or in all geographic locations or  jurisdictions. Pixel Anatomy Props & Paint and the advertisers each  reserve the right to limit the provision of their products or services  to any person, geographic area, or jurisdiction they so desire and to  limit the quantities of any products or services that they provide. Any  offer for any product or service made in the materials on this Web site  is void where prohibited.
GOVERNING LAW: In the event of litigation  both parties agree that the Law of the Country of business registration  of Pixel Anatomy Props & Paint shall apply and both parties shall  consent to the jurisdiction of said Country's courts. Both parties  expressly waive a trial by jury.
MISCELLANEOUS: The Terms and  Conditions constitute the entire agreement between you and Pixel Anatomy  Props & Paint with respect to this Web site. The Terms and  Conditions supercede all prior or contemporaneous communications and  proposals, whether electronic, oral or written between you and Pixel  Anatomy Props & Paint with respect to this Web site. No modification  of the Terms and Conditions shall be effective unless it is authorised  by Pixel Anatomy Props & Paint. If any provision of the Terms and  Conditions is found to be contrary to law, then such provision(s) shall  be constructed in a manner to closely reflect, as much as possible, the  intentions of the parties, with the other provisions remaining in full  force and effect.