Terms

Process For Sales/Hires:

All orders placed using this site will be processed and invoiced by Pixel Anatomy Props & Paint.

Payments

Payments taken in person/over the phone will be processed securely by Squareup after we have taken your details/card payment. Payments made via Paypal will be processed securely through their website. Payments via BACS, will be processed securely by Lloyd's/Bank of Scotland. We will always confirm funds have been received, or if a payment option has failed, and need to seek an alternate payment option.

All prices include all relevant taxes and postage except where otherwise specifically stated.

Hire Of Props And Imitation Firearms:

When hiring an item from this site, it is to be understood that any unreasonable damages to the item will result in loss of any deposit  paid. As we aim to keep our deposit prices low we would appreciate on the hirer's part, the respect to take care of our props or we will have to unavoidably raise deposit costs to cover this which we do not wish to do.

If hiring a prosthesis, we would prefer that they are kept as clean as possible, however, it is quite understandable that you may need to apply effects and in that regard we kindly ask that you test the  effect you plan to use on an inconspicuous part (such as the underside of a hand, foot etc). In this way, we can avoid losing stock due to a ruined finish.

When hiring an imitation firearm from this  website, a responsible member of the production or company is to be  present for it's collection and return and remain culpable for it's legal use and storage throughout the hire period. This means that they are to ensure safe transport of the prop as though it were a real  firearm, and that it is used and stored in a safe and legal manner by  the cast/crew working with it.

Delivery can be made personally, specifically for firearms, provided transporting fuel costs are covered  (minimal). This can ensure that the right person takes receipt of the item quickly and correctly.

Firearms and weapons systems can only be hired to genuine production companies, theatres or re-enactment societies (in accordance with the Firearms Act and the Violent Crime Reduction Act 2006 and also taking into consideration Section 37 for their construction and distribution). It is understood that by agreeing to hire a firearm or weapons system that you are familiar with  the above mentioned legislation (links provided for ease of access to information).

If any further information is required on the hiring of props or firearms please do not hesitate to get in touch and we will do our utmost to aid you as much as we can.

Postage & Dispatch:

For orders placed where delivery is required outside of Mainland U.K (England, Scotland and Wales), please bear in mind extra postal costs will be incurred. If there is likely to be an issue with postage, please email first stating the location and date required so that we can do  our very best to find the cheapest and most convenient solution to get  your order to you. In this situation an additional surcharge will be  raised which must be paid before release of goods. Please note that imitation firearms and weapons systems are not to leave the United Kingdom, purchased props from the shop however are fine.

You will receive an email if purchased through a third-party website or a text/email from ourselves if commissioned directly confirming you order. If commissioned directly we will keep you informed about the project's status until it is ready for dispatch to keep abreast of your expectations.

You will receive an email with your dispatch confirmation and estimated delivery date (usually delivered by Royal Mail 1st Class Post unless otherwise stated) from a third-party site unless ordered from ourselves in which case the information will be provided by text or email directly from us.

If you do not receive your order by the estimated delivery date simply call or email us and we will investigate this for you.

Summary & Returns Policy:

If an item is misdelivered or does not arrive, we will usually create and send you a replacement free of charge if the timescale fits your needs, otherwise we will offer a complete refund after an investigation with our apologies for any inconvenience caused.

For commissions from our website you will usually receive a courtesy text/email after your delivery estimate to confirm your item was received and if the item was to your satisfaction. If any problems are discovered we will do our best to accommodate you with a suitable solution or offer a full refund for the unsatisfactory item and arrange for it's collection.

For purchases through a third party site, a follow-up email and feedback system is in place to collect  information from the customer to ensure that they are satisfied with their order.

We wish to maintain a 100% satisfaction rate on everything we do, from daily work and project completions to our third-party site online store purchases. On behalf of the entire Pixel Anatomy Props brand and myself, I cannot emphasise how much I strive to achieve complete confidence and happiness with everything I and my Company do to achieve the aims of the most discerning Customers... You.

-Joe M T Garton (Owner of Pixel Anatomy Props & Paint)

Lastly I would like to thank everyone who expresses an interest in any of my works and has helped me achieve my vision, thank you all.

The Legal Stuff

Legal Notice

All notices from Pixel Anatomy Props & Paint to You may be posted on our Web site and will be deemed delivered within thirty (30) days after  posting. Notices from You to Pixel Anatomy Props & Paint shall be  made by electronic mail to our address at:  contact@pixelanatomyprops.co.uk or by Royal Mail first class post to: (Address currently undergoing change, please send to: FAO Joe Garton, The Masefield, Rose Bruford College, Burnt Oak Ln, Sidcup, Kent DA15 9DF in the interim). Delivery shall be deemed to have been made by You to Pixel Anatomy Props  & Paint five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
Pixel Anatomy Props & Paint
Copyright  © 2024 Pixel Anatomy Props & Paint. All rights reserved. As a user,  you are authorised only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2024 Pixel Anatomy Props & Paint. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Pixel Anatomy Props & Paint. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other  intellectual property right of Pixel Anatomy Props & Paint or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Pixel Anatomy Props & Paint and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Pixel Anatomy Props & Paint believes that customer conduct violates applicable law or is harmful to the interests of Pixel Anatomy Props & Paint and its subsidiaries.

Privacy Policy

Please view our full privacy policy here.

Shipping and Delivery

At this time, Pixel Anatomy Props & Paint ships merchandise to locations within Mainland U.K (England, Scotland & Wales). Additionally, Pixel Anatomy Props & Paint ships merchandise to  Northern Ireland at extra agreed cost, but not to other international locations unless agreed upon by both the COMPANY (Pixel Anatomy Props & Paint) and YOU (The Purchaser). The risk of loss and title for all merchandise ordered through this site pass to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Pixel Anatomy Props & Paint is not responsible for any direct, indirect, punitive, or consequential damages  that arise from improper international shipping practices.

Sales Tax

Pixel Anatomy Props & Paint charges sales tax for merchandise ordered on this Web site based on the applicable sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Pixel Anatomy Props & Paint makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Pixel Anatomy Props & Paint SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Pixel Anatomy Props & Paint BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL  DAMAGES EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  DAMAGES.
-- OR Depending on Location --
The information and content on this server is provided "as is" with no warranty of any kind,  either express or implied, including but not limited to the implied  warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Pixel Anatomy Props & Paint.
The references and descriptions of products or services  within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Pixel Anatomy Props & Paint is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Pixel Anatomy Props & Paint.
The inclusion of material on this server does not imply any endorsement by Pixel Anatomy Props & Paint, which makes no warranty of any kind with respect to the subject matter of the server materials  advertised.
A possibility exists that the server materials could  include inaccuracies or errors. Additionally, a possibility exists that unauthorised additions, deletions, and alterations could be made by third parties to the server materials. Although Pixel Anatomy Props & Paint tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or  accuracy. Before relying on any representation made in any of the server  materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

You may purchase merchandise from this website by using any one of the  payment options listed (Squareup for card payments in person/over the phone, Paypal For Paypal Account Holders, or Lloyd's/Bank of Scotland for BACS transfers). Any refund payments due for orders placed will be returned via the selected payment source, and items may be returned to us at: (Address currently undergoing change, please send to: FAO Joe Garton, The Masefield, Rose Bruford College, Burnt Oak Ln, Sidcup, Kent DA15 9DF in the interim). Pixel Anatomy Props & Paint reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous

VOID WHERE PROHIBITED:Although the information on this Web site is  accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Pixel Anatomy Props & Paint and the advertisers each reserve the right to limit the provision of their products or services  to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation  both parties agree that the Law of the Country of business registration of Pixel Anatomy Props & Paint shall apply and both parties shall consent to the jurisdiction of said Country's courts. Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Pixel Anatomy Props & Paint with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Pixel Anatomy Props & Paint with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorised  by Pixel Anatomy Props & Paint. If any provision of the Terms and  Conditions is found to be contrary to law, then such provision(s) shall  be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

*** Last Updated - 06th of January 2024 ***